FAQ
How to customize latex clothing?
Please send photos and customization requirements of your desired garment to Midnightlatex@outlook.com. We will respond to all emails within 24 hours.
Can I cancel my order?
We fully understand that plans and preferences can change. However, as all our apparel is custom-tailored to individual order, orders cannot be modified or canceled once confirmed and submitted. We aim to introduce an order cancellation window at a later date.
How can I choose the color of the clothing I like?
We carry hundreds of color options for latex sheeting, all manufactured in Malaysia. You can see them here.
How long will it take to receive my garment after I place the order?
We will ship your garment approximately 4 weeks after both parties confirm the body measurements and customization details. International delivery usually takes 7–15 days, though shipping times may vary due to customs clearance or other factors.
Shipping, Returns & Exchanges
All product prices listed in our store are inclusive of shipping charges, but exclusive of any taxes.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email notifying you that our fulfillment team has received your order. When your order has been shipped, you will get an email notification with your shipping tracking information. All items in our store are custom-made products, so returns and refunds are not supported. If a return is insisted upon against our policy, the shipping fee will be non-refundable.
Do you ship overseas?
Yes, we offer worldwide shipping, and all shipping costs are free of charge.
Get in touch
Have questions about your order, or a general enquiry?